Quality service can only be obtained from high-quality companies. The quality of our company will represent our customers. That is why we are working hard to offer our customers the quality they deserve. Quality is nothing more than a journey that will never end for us.
People For Quality
Behind Orbit Energy is a strong and educated team. To provide field service continuity, approximately 100 vehicles and a technical staff of 250 persons, and so many trained subcontractors are working. All of the employees have main training such as OSH, First Aid, Defensive and Driving. In addition to this, according to the business area, personnel are not employed in the field without training such as High Working, Electrically Safe Work, Certified MV Training. The happiness of our people will be reflected to our customers. At the heart of our Quality Policy is "people". My employees are also provided with personal development trainings.
Customers will be fully informed about the pre-sale product or service.
Training or sufficient documentation on the goods, projects or services subject to sale will be provided for the client to make the right choice.
Poor quality products will not be offered even to the preference of the customer. Sales will not be made for sale. To be sold for service.
Products that have not been tested by Orbit Energy or have no internationally validated test certificates will not be used on any project.
Project recycling times or benefit calculations will be presented to our customers considering the worst conditions.
No projects will be offered that will not benefit and benefit the client.
Our customers will be able to reach the customer representative at any time they wish to reach and will not leave missed calls.
Customer satisfaction will be measured regularly.
The continuity of the products and services sold will be checked.